Digital
Servitization


Digital servitization to drive competitiveness.

 

Digital Servitization


Digital servitization to drive competitiveness.

 

We help managers and organizations identify future business models to stay competitive

 

 

Industrial IoT

Industrial IoT solutions to evolve OT systems into intelligent, connected architectures based on edge computing, secure industrial protocols, and IT/OT integration—ensuring reliable communications and industrial cybersecurity.

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Customer service portal

Expertise in developing digital platforms for managing services for end customers, such as advanced customer service portals designed to improve experience and service quality while enabling new value-added digital services.

Field force solutions

We develop innovative solutions for the field force, designed to optimize on-site support and service operations, improving efficiency, traceability, and service quality for both customers and operators.

Digital training

We design and implement innovative industrial training solutions, integrating digital twins, haptic technologies, virtual reality, and generative AI to deliver immersive experiences that enhance effectiveness, safety, and operational skills.

Business model consulting

We work alongside managers in industrial companies to define and implement new service-based business models enabled by Industry 4.0 technologies, supporting transformation, efficiency, and competitiveness.

We create new business opportunities through digital solutions

As per Digital Servitisation, we support companies in transforming their business models in order to offer continuous value to clients. We develop innovative and sustainable strategies through our business model consulting services.

We design customer portals to improve the user experience and implement field force solutions to optimise field operations.

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Our technology partnerships

 

 

Our technology partnerships

 

 

Solutions enabling innovative digital services

 

 

Genesi

An advanced platform for creating and managing Digital Twins, enabling full virtualization of industrial machines and plants.

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a4SENTINEL

A data-driven platform with integrated artificial intelligence, designed for real-time monitoring of production efficiency across industrial machines and plants.

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a4GATE

An integrated hardware and software solution to protect data confidentiality, system operations, and operator safety.

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Smart service app

A solution to centralize access to after-sales services and improve the management of support and maintenance processes.

Buddy

A digital assistant designed to support assembly and installation operators, fostering collaboration and hybrid team workflows.

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Data-driven services with a4SENTINEL

a4SENTINEL enables automated and accelerated machine data collection, providing 360-degree real-time visibility into operations.

discover a4Sentinel

Dynamics 365 Contact Center

Microsoft Contact Center enables intelligent omnichannel experiences with AI, CRM integration, and efficient, personalized customer support.

It revolutionizes the after-sales experience and maximizes efficiency across every channel.

Want to learn more?

Let’s talk about your next strategic project

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